Privacy Policy

At Critter One Wildlife Rescue and Removal, your privacy and the protection of your personal information are of the utmost importance. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our website and engaging with our services, you agree to the collection and use of your information as outlined in this policy.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

Name
Phone Number
Email Address
Address
Other details you provide when filling out forms, scheduling an inspection, or requesting services.

Wildlife Information

Details about the wildlife issue at your property (e.g., species of animals, infestation location).

Transactional Data

Information related to services you request, including payment details for wildlife removal, relocation, or inspection services.

Technical Data

Information about your internet connection, browser type, operating system, and the pages you visit on our website, collected automatically for improving our website and services.

How We Collect Your Information

We collect your information in the following ways:

Directly from You: When you submit forms, request services, or interact with us via email, phone, or our website.
Automatically: As you navigate through our website, we may use cookies and other tracking technologies to gather data about your equipment, browsing actions, and patterns.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

To schedule wildlife inspections, removal, and relocation services.
To communicate with you regarding services, including updates, scheduling, and follow-ups.

To Improve Our Services

To improve the functionality and performance of our website.
To analyze user preferences and behavior to enhance our customer experience.

For Marketing Communications

With your consent, we may use your contact information to send promotions, service updates, and special offers related to wildlife rescue and removal. You can opt-out of these communications at any time.

Customer Support

To address and resolve inquiries, issues, or requests related to your services and experiences with Critter One.

Legal Compliance

To comply with legal obligations, respond to law enforcement requests, and enforce our terms and policies.

How We Protect Your Information

We are committed to ensuring the security of your personal data. We implement reasonable measures to protect your information from unauthorized access, alteration, and disclosure. However, please note that while we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. All transmissions are done at your own risk.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

Service Providers and Contractors

We may share your information with trusted third parties, such as contractors or service providers, who assist in delivering our services (e.g., wildlife relocation specialists).

Legal Compliance

We may disclose your personal information to comply with legal requirements, respond to legal processes (such as subpoenas or court orders), or to protect the safety, rights, or property of Critter One or others.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small files stored on your device that allow us to recognize you and personalize your experience. The types of cookies we use include:

Functional Cookies – To ensure our website functions properly.
Analytics Cookies – To track website usage and improve user experience.
Advertising Cookies – To provide you with relevant content and ads.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Rights and Choices

As a user, you have the following rights regarding your personal information:

Access and Update Your Information

You may request access to your personal information and ask us to correct or update it.

Opt-Out of Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.

Request Deletion of Your Data

You can request the deletion of your personal data, subject to legal obligations.

Withdraw Consent

If you have provided consent for us to process your information, you can withdraw it at any time. However, this will not affect the lawfulness of processing before your withdrawal.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete that information. If you believe we have information about a child under 13, please contact us at info@critterone.com.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy or wish to access, update, or delete your personal information, please contact us:

Email: admin@critteronewildlife.com
Phone: 407 706 7793
Address: Orlando, Florida

By using our services and visiting our website, you agree to the terms of this privacy policy. Thank you for trusting Critter One Wildlife Rescue and Removal to keep your home and the animals around you safe.